Frequently Asked Questions

Q. Who is Kompolt?
A. The selling party has retained Kompolt to manage this auction. Kompolt provides a comprehensive auction management service focused on creating successful high-value, high-profile promotional auctions for charities, nonprofit organizations and top brand companies. Kompolt is a promotional agency which helps define client brand promotional strategy through auctions, delivers creative design, and manages operations of feature online auctions for maximum visibility of well-known brands, media companies, charities, nonprofits, public relations firms and advertising agencies.

Q: Is Bidder Pre-Qualification necessary to participate in this auction?
A: All bidding activity below $1,000 does not need to be pre-qualified. Bidding above $1,000 must be Pre-Qualified. Click here to fill out the secure Bidder Pre-Qualification form. In order to help ensure a smooth and successful auction experience, Kompolt will be performing Bidder Pre-Qualification for this auction.

Q: Why do eBay members need to Pre-Qualify?
A: We realize that the Bidder Pre-Qualification policy may seem like an unnecessary procedure to eBay community members in good standing, but to ensure a safe and fair auction, we require that all bidders participate for all bidding activity above $1,000.

Q. Questions?
A. Please use the “Ask a Seller a Question” option below.

Q. Is bidding open internationally?
A. Unless otherwise stipulated in the above description, bidding is open internationally.

Q. I've won the auction! What happens next?
A. A representative of Kompolt will contact the winning bidder via email or phone to congratulate him or her as well as confirm the payment amount and payment instructions. Payment must be in U.S. funds and received within three (3) days of the close of the auction.

Q. What are the accepted methods of payment?
A. We accept the following methods of payment: PayPal.

Q. Will a receipt be provided?
A. Yes, a receipt for the final bid amount paid will be provided by Kompolt.

Q. Is there sales tax?
A. Sales tax will not be charged for non-tangible items such as VIP Experiences. Sales tax will be collected for items shipped to residents of: CA (8.0%), NY (7.0%), and TX (6.5%).

Q. Is this purchase tax deductible?
A. Please contact your personal tax advisor for information on this issue.

Q. Delivery information for auction items.
A. Unless otherwise stated in the auction listing, all items are shipped via Federal Express. Winning bidders must provide a physical address, phone number, and signature for delivery. Sorry, we cannot deliver to P.O. boxes. Barring unanticipated circumstances and/or any special fulfillment conditions stated in the above description, the expected delivery time can be up to 2-3 weeks after final payment is received and acknowledged. International bidders will be required to pay any duties or taxes associated with their shipment.

Disclaimers – Please read carefully.

• Kompolt, the auction manager, is performing a management service on behalf of and at direction of the selling party and as such is not responsible for any errors or omissions or for any warranties or guarantees either explicit or implied herein.
• The purchaser/high bidder agrees to pay within 3 business days of the close of the auction.
• Warranties: It is the buyer’s responsibility to preview any item(s) and determine condition, authenticity, and content. While descriptions are believed to be accurate, neither Kompolt nor its employees, agents, or contractors provide any warranties or guarantees, express or implied, as to the genuineness, authenticity, or accuracy of description, condition, or defect, if any, of the item(s) auctioned and will not be held responsible for discrepancies or inaccuracies in item descriptions provided. Buyer may be required to sign a release acknowledging this provision as a condition of purchase of the item(s). Buyer’s sole recourse shall be the warranty, if any, provided by Seller, as stated in the item description.
• All items are sold as is.
• TECHO will receive 100% of the winning bid on this auction. The winning bidder will receive, in exchange for payment of the full bid price the item and/or experience described herein, under the terms described herein.
• Barring unanticipated circumstances, the expected delivery time for items is 2-3 weeks after final payment is received and acknowledged.
• All bids are binding.
• All bids are in US dollars.
• Bidders must be 18 years or older.
• This auction does not include any items or services that are not detailed above.
• Please note that due to the nature of high profile auctions, we have occasionally experienced attempted fraud through the use of second chance offers. If you are contacted by anyone other than a Kompolt representative about this item or items similar to this, please contact us immediately.
• Kompolt reserves the right to block a bidder for any reason including but not limited to, feedback, non-paying bidder, bid retractions, and recent bid history.
• Your participation in this auction constitutes acceptance of these terms and conditions.

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